Privacy Policy for VisitCostaBlanca.eu
1. Introduction At VisitCostaBlanca.eu, we take your privacy seriously and are committed to protecting your personal information in compliance with the EU General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, process, store, and protect your personal data when you visit or interact with our website.
2. Data We Collect We collect personal data and usage data to improve your experience on our platform. The types of data we collect include:
- Personal Data: Information you voluntarily provide when creating an account, subscribing to newsletters, or making a booking, such as your name, email, phone number, and payment information.
- Usage Data: Automatically collected information such as your IP address, browser type, and browsing behaviour on the site. We may use cookies to improve the functionality of our site and to remember your preferences.
3. Legal Basis for Processing Data We process your data under the following legal bases:
- Consent: When you provide explicit consent, such as when signing up for our services or newsletters.
- Contractual Necessity: When processing your data is necessary for fulfilling our obligations under a contract, such as processing bookings.
- Legitimate Interests: For purposes such as fraud prevention, security, and improvement of our services.
- Legal Obligation: To comply with legal and regulatory requirements.
4. Cookies and Tracking Technologies Our website uses cookies to improve user experience by remembering login credentials, preferences, and ensuring the smooth operation of the website. You have the option to accept or decline cookies; however, declining cookies may affect your experience and limit access to certain features.
5. Data Usage and Sharing We use your data to:
- Process bookings, manage your account, and respond to inquiries.
- Improve the functionality and user experience of our website.
- Prevent fraudulent activities and ensure security.
We do not sell or share your personal data with third parties unless required to:
- Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors) to facilitate transactions or improve our service.
- Legal Requirements: If necessary, we may disclose your personal data to comply with applicable laws, regulations, or legal proceedings.
6. Security of Your Data We use robust security measures, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Retention of Data We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. For example, data associated with bookings may be retained for accounting and legal compliance.
- Comments: When you leave a comment, both the comment and its metadata are stored indefinitely.
- User Data: Registered users can view, edit, or delete their personal data at any time. However, usernames cannot be changed. Website administrators have access to modify all user information.
8. Your Rights In compliance with GDPR, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You have the right to request corrections to inaccurate or incomplete data.
- Erasure: You may request the deletion of your personal data where legally applicable.
- Portability: You can request an exported file of your personal data for transfer to another service.
- Restriction and Objection: You may object to or restrict certain processing of your data, depending on the legal basis for processing.
To exercise any of these rights, please contact us via email.
9. Data Transfers Personal data may be transferred to service providers outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data under GDPR standards.
10. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. If any significant changes are made, we will notify you via email or through a prominent notice on our website. The revised policy will be effective as of the date published.
11. Contact Information For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us at:
- Email: contact@visitcostablanca.eu
We are committed to ensuring your privacy is respected and protected, and we will address any concerns promptly.
Updated: 20th of June 2024