1. Introduction These Terms and Conditions govern your access and use of VisitCostaBlanca.eu (referred to as “the Website”), which provides a platform for connecting property owners and potential renters for short-term holiday rentals in Costa Blanca. By accessing or using the Website, you agree to comply with these terms.
2. Services Provided VisitCostaBlanca.eu offers a platform for property owners (Hosts) to list their properties and for potential renters (Guests) to search, book, and engage with these listings. The Website acts solely as an intermediary, facilitating the connection between Hosts and Guests. We do not own, manage, or offer the listed properties for rent, nor are we responsible for any issues that arise from the use of these properties.
3. User Obligations By using our Website, you agree to:
- Provide accurate, complete, and current information when registering, booking, or listing properties.
- Safeguard your account credentials, as you are responsible for all activities conducted under your account.
- Comply with applicable laws and regulations, including those governing rentals and tax obligations.
4. Property Listings and Content Hosts are responsible for ensuring that all property listings, descriptions, photos, and availability accurately represent their properties. Listings must comply with all relevant laws, including zoning and licensing requirements. Hosts agree not to post any misleading or fraudulent information and are responsible for ensuring the property is in safe and proper condition. VisitCostaBlanca.eu reserves the right to remove any listings that do not meet these standards or violate our policies.
All properties advertised on VisitCostaBlanca.eu must possess a valid Tourist Licence issued by the Comunidad Valenciana. Hosts are responsible for ensuring that their properties comply with all local regulations and are properly registered for short-term rentals. This Tourist Licence is mandatory and helps ensure that all listings meet the required standards for quality, safety, and legal operation in the Valencian Community. Failure to provide a valid licence may result in the removal of the listing from the platform.
5. Booking Process All bookings made through the Website are direct agreements between the Guest and the Host. VisitCostaBlanca.eu is not a party to these agreements and does not act as an agent for either party. Hosts are responsible for managing availability, accepting bookings, and fulfilling their obligations as agreed with the Guest. Guests are responsible for adhering to the terms set by the Host and respecting the property during their stay.
6. Payments All payments for rentals are made directly between the Guest and the Host, either through the payment methods designated by the Host or via external payment processors. VisitCostaBlanca.eu does not process payments for rental transactions and is not liable for any payment-related issues, including disputes, refunds, or chargebacks. Any disputes arising from the rental or payments must be resolved directly between the Host and the Guest.
7. Cancellation and Refunds Cancellation policies are set by each Host and must be clearly communicated in the property listing. Guests should review these policies carefully before booking. VisitCostaBlanca.eu is not responsible for mediating or enforcing any cancellation policies, nor are we liable for any refunds.
8. Fees and Subscription Hosts are required to pay a flat monthly fee based on the number of properties listed on the Website. This fee covers the cost of using the platform and its marketing tools. VisitCostaBlanca.eu reserves the right to modify its fee structure, and any changes will be communicated to Hosts with sufficient notice.
9. Liability VisitCostaBlanca.eu is not liable for:
- The condition or safety of the rental properties.
- Any disputes, damages, or losses arising from the rental agreements between Guests and Hosts.
- Any inaccuracies in the property listings or reviews.
- Issues arising from the use of third-party services or payment processors.
10. Intellectual Property All content on the Website, including text, images, logos, and design, is the intellectual property of VisitCostaBlanca.eu and is protected by copyright and trademark laws. Users are prohibited from copying, distributing, or using our intellectual property without express permission.
11. Termination of Accounts VisitCostaBlanca.eu reserves the right to suspend or terminate user accounts for any violation of these Terms and Conditions, including but not limited to:
- Failure to pay the required monthly subscription fee.
- Posting fraudulent or misleading property listings.
- Misuse of the platform or violation of applicable laws.
In the event of non-payment of the monthly fee, the account will be temporarily suspended until the outstanding payments are made. Continued non-payment may result in permanent termination of the account and removal of all property listings from the platform.
12. Data Protection and Privacy Our use of personal data is governed by the Privacy Policy in compliance with GDPR and other applicable data protection laws. By using the Website, you agree to the collection and processing of your personal data for purposes such as account management, bookings, and marketing communications.
13. Indemnification You agree to indemnify and hold VisitCostaBlanca.eu harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Website.
- Breach of these Terms and Conditions.
- Disputes between Hosts and Guests.
14. Amendments VisitCostaBlanca.eu reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website, and continued use of the platform constitutes your acceptance of the updated terms.
15. Governing Law and Jurisdiction These Terms and Conditions are governed by the laws of Spain. Any disputes arising from your use of the Website or services provided will be resolved under the jurisdiction of the courts of the Valencian Community.
16. Force Majeure VisitCostaBlanca.eu will not be liable for delays or failures in performance resulting from acts beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.
17. Contact Information For any inquiries or issues regarding these Terms and Conditions, please contact us at:
- Email: contact@visitcostablanca.eu
By using VisitCostaBlanca.eu, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Updated: 20th of June 2024
